How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Windowshift Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template, not legal advice.

What You Can Tell Us About

You can contact us about:

• Your experience when you called or contacted Windowshift Pest Control
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• How a provider we connected you with behaved

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you are unhappy with work done in your home, start by raising it with the provider directly. Keep a written record as you go.

Still, we want to hear about it. Feedback helps us keep our network honest, and providers who often fall short of what we expect may be removed. Please note that Windowshift Pest Control cannot settle contract disputes, refund a provider's work, or make decisions for a provider.

If your worry is about how a pesticide was applied, you may also contact the agency that regulates pest control in Michigan.

How to File

Email contact@windowshift.garden and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

What Happens Next

We will confirm we got your complaint by email, usually within a few business days. Then we will look into what happened. That may include reaching out to the provider. After that, we will write back with what we found and any steps we are taking.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask us to look again. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@windowshift.garden